Percakapan Bahasa Inggris Tentang
Bisnis
Intan :
heeeey, how are you?
Erika : Yess, I'm Fine.
Intan : you are ok. he says you're not ok???
Erika : Yess, I'm Fine.
Intan : you are ok. he says you're not ok???
Erika : Yess, maybe he lied to
you.
Intan : Hey, Erika! Long time no see! And
now your bakery business has
gone into a great success. What an
achievement!
Erika : Thank you, Intan. I’m still
trying as best as I can to satisfy every
customer.
Intan :
Wow. Can you tell me the story
of your success, Erika?
Erika : Well, before my business goes this
big, I also experienced hard
times. At the first time starting out my
bakery, my factory where I
made the bakery foods was in my own house’s
kitchen. I did
everything by myself. I made the dough, I
baked the dough, I packed
the bakery foods, I marketed and distributed
my bakery foods to
food stalls to be resold all by my self. I
tried my best to satisfy people
and make them love my bakery foods.
Intan :
And then… what happened next?
Erika : Over time, many people began to like my bakery
foods. Seeing that
opportunity, with adequate fund of bank loan
and driven by strong
will, I decided to build and open up my own
bakery. It wasn’t still a
large bakery. I stopped selling my bakery
foods to the food stalls and
began to sell them in my own small bakery.
Intan :
Did many people come to buy right after you opened the bakery?
Erika : It was like I needed to start
over again. I had to introduce my new-
open bakery to people once more. I made
brochures and leaflets to
get people know my bakery. And…. finally,
people started to come
over my bakery. My bakery customers then
increased in number by
the help of mouth-to-mouth promotions. That
was how my
marketing strategy worked.
Intan :
Wow, weren’t you overwhelmed to handle those customers all by
yourself?
Erika : Of course, I had trouble to
meet customer’s demands. Therefore, I
decided
to employ workers to work on my bakery. I started out
employing
3 workers; 2 workers to work with me making the bakery
foods
back in the kitchen, and the rest became cashier and salesclerk
that
serve customers.
Intan :
Do you need more workers then?
Erika : Of course, my scale of
production was getting massive over time.
Therefore,
I started to employ more workers, enlarge and trim up my
bakery,
enhance my business strategy until today.
Intan : What do you consider as the most important thing in running your
bakery
business?
Erika : Definitely, costumer’s
satisfaction. I wouldn’t have run my business
smoothly
if I belittled customer’s satisfaction. One satisfaction of a
customer
is enough to attract other customers to come.
Intan : That’s great, Erika. Thank you for sharing. I wish your story can be
helpful for me someday.
Erika : You’re welcome, Intan.
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